Category Archives: Intercultural

More country guides

Last month we spoke about country insights. This month we would like to give you a further link to more country guides and profiles (link to: kwintessential.co.uk) – covering etiquette, local customs, culture and how to conduct business – which we think might be of interest to you.  Continue Reading

Gain country insights

So you’ve been asked to offer training sessions abroad or you have participants from other countries. If you’d like to gather some cultural information before you get going, you might like to start at the Government of Canada’s Centre for Intercultural Learning. We find their “Country Insights” to be particularly helpful as a first stop.Continue Reading

Did you know just how tricky cross-cultural small talk is?

Before you go into a cross-cultural social setting, ask yourself whether the new culture is a “peach” or a “coconut”. Are the people friendly, open and personal or are they more closed, less personal and intimate? Professor Erin Meyer explains the difference in her article in the Harvard Business Review.  Continue Reading

How do you give your feedback burger?

When giving feedback, are you more direct or more indirect? What does your feedback burger look like? This article explains how feedback can differ depending on your cultural looking glass (link to: krauthammer.com).Continue Reading

The difficulty of giving feedback

The way feedback is given can be quite different in other parts of the world. While a Chinese manager will never openly criticise a colleague, a Dutch manager will be honest and give his/her opinion quite directly. Germans are fairly direct, too. Would you know how to soften your criticism? And how do you likeContinue Reading

Training across cultures

According to OMT Global’s article, training designed to be delivered to participants from multiple cultures needs to: 1. use simple language, avoiding acronyms and double meanings, and 2. have a modular structure that can flex and adapt to the learning style of the participants. Needless to say, it’s vital to plan well in advance.  Continue Reading