How diplomatic are you?

According to The Public Speaker Lisa Marshall, a diplomatic communicator is someone who can “get their message across and convince people to change without damaging the relationship”.

Is that you?

Or would you like to learn to communicate more diplomatically?

All you need to do is to follow Lisa’s Quick and Dirty Tips.

We particularly like what Lisa has to say about choosing words carefully:

“When giving feedback, avoid aggressive language like, “You have to…”, “Always…,” “Never…” Instead try indirect language, like “You might consider,” “I think it might be stronger if…,” and “It looks like.” Another strategy is to give your feedback in the form of a question: “Have you thought of changing…” “Would you consider doing this…” Diplomatic communicators think, re-think, and then think more about the words they choose to communicate their ideas. Words are that important and powerful.”

But we already know that, don’t we?