Monthly Archives: June 2017

One word: A simple way to get people talking

This very simple activity can be used as an opener in a workshop or training session. Instructions Invite participants to write down one word about themselves on a piece of paper and to place the piece of paper in the middle of the room on the floor or on a table. Tell participants to take one pieceContinue Reading

Ready for some wise words?

“Twenty years from now you will be more disappointed by the things you didn’t do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbour. Catch the trade winds in your sail. Explore. Dream. Discover.” Mark TwainContinue Reading

How to build rapport

We love Piet van der Laan’s little slideshow giving us ideas on how to create a pleasant relationship with our conversation partners. Piet recommends that we use words such as “we”, “our” and “ours”, question tags, negative question forms, a few simple words and phrases to make conversations less formal, and that we refer back to our conversation partners as individuals.Continue Reading