Trainers’ jewels

Trainers' jewels
We’ve put together a list of resources on a variety of topics which we think you might find useful for your work.

If you have any suggestions or are looking for information on your topics, please let us know!

And don’t forget to join our newsletter. It’s the best way to stay in touch with us and to make sure that you don’t miss any of our tips, tricks and resources.
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YOUR TOPICS

Body language
Body language expert Allan Pease explains the power of a handshake (link to: YouTube.com).
Social psychologist Amy Cuddy explains how body language can affect how others see us, but also how it may change how we see ourselves (link to: ted.com).
Change management
An informative article on change management (link to: Mindtools.com)
An excellent video clip introducing us to change management (link to: YouTube.com)
A handy terminology glossary (link to: Changeactivation.com)
Eli Goldratt’s humorous video on overcoming resistance to change (link to: YouTube.com)
John Kotter‘s 8-step change model can help us prepare for change thoroughly so that we can implement it successfully (link to: Mindtools.com).
Here change expert John Kotter highlights the differences between change management and change leadership (link to: ed.ted.com).
Kurt Lewin‘s change management model uses the analogy of an ice cube to explain the change process of an organisation (link to: YouTube.com).
Coaching
An excellent list of Killer Coaching Questions (link to: mtdtraining.com)
107 great coaching and mentoring questions (link to: Cobusco.com)
Communication models
Active Listening has a major impact on your job effectiveness, and on the quality of your relationships with others (link to: YouTube.com).
The Betari Box is a model that helps us understand the impact that our own attitudes and behaviors have on the attitudes and behaviors of the people around us (link to: Mindtools.com).
The DISC model is a popular, straightforward, standardized, and relatively easy way to assess behavioral styles and preferences (link to: Mindtools.com).
The Johari Window is a communication model that can be used to improve understanding between individuals (link to: YouTube).
SWOT Analysis is a useful technique for understanding your strengths and weaknesses (link to: Mindtools.com).
Conflict resolution
Margaret Heffernan explains how conflict is critical for solving important problems (link to: ted.com).
Creativity
Sunni Brown tells us how to unlock our brains through sketching and doodling (link to: ted.com).
Fashion designer Isaac Mizrahi tells us in this humorous talk how he leads a creative life (link to: ted.com).
Delegation skills
A short video clip explaining delegation (link to: YouTube.com)
Malcolm Munro talks about how to delegate a task effectively (link to: YouTube.com).
Energisers
Mark Collard shows us a simple knee tag exercise to keep participants focused and energised (link to: YouTube.com).
Andrew Tarvin’s “Walk / Stop” energiser is great with big groups (link to: YouTube.com).
Giving feedback
Malcome Munro (link to: YouTube) tells us how to give constructive feedback effectively.
Annie Murphy Paul (link to: anniemurphypaul.com) explains four ways to offer good feedback.
Intercultural communication
Find out what your cultural profile is using Erin Meyer’s assessment.
Valerie Hoeks talks about cultural differences in business using the example of China versus Europe (link to: YouTube.com).
Cross cultural expert Pellegrino Riccardi shares his personal and professional experience about very different cultures can successfully coexist next to each other (link to: YouTube.com).
Derek Sivers convinces us that we need to go to the opposite sides of the world, to realise that the assumptions that we always had, may never be true (link to: ted.com).
Chimamanda Adichie warns us that if we hear only a single story about another person or country, we risk a critical misunderstanding (link to: ted.com).
Leadership
Roselinde Torres tells us three simple but crucial questions that would-be company leaders need to ask to thrive in the future (link to: ted.com).
Leadership expert Simon Sinek talks about the importance of leaders making their employees feel safe and protected (link to: ted.com).
Another great talk given by Simon Sinek in which he explains a simple but powerful model for inspirational leadership (link to: ted.com).
Motivation
Career analyst Dan Pink examines the puzzle of motivation, starting with a fact that social scientists know but most managers don’t (link to: YouTube.com)
Greg McEvilly discusses factors behind intrinsic motivation and how meaningfulness changes personal work goals (link to: YouTube.com).
Presentations
Ten tips on how to make great slides (link to: blog.ted.com).
Presentation expert Nancy Duarte shares practical lessons on how to make a powerful call-to-action (link to: ted.com).
Chris Anderson talks about the secret ingredient that all the best talks have in common (link to: ted.com).
Gordon Kangas speaks about how to give presentations that are worth listening to (link to: ted.com).
16 Ways to dramatically improve your presentation skills from 16 powerful TED talks (link to: Inc.com).
Social networking
Marketing guru and author Seth Godin talks about social networking and its importance for business (link to: YouTube.com).
A comprehensive history of social networking (link to: digitaltrends.com).
Team development
Tom Wujec explores what we can learn about team building and productivity from the “marshmallow problem” (link to: ted.com).
Bruce Tuckman‘s simple model to help a new team become effective quickly (link to: YouTube.com).
Time management
Brian Tracy explains six time management tips that you can use to improve your organizational skills and increase productivity (link to: YouTube.com).
Harald Taylor shows us in this funny video what happens if we don’t use time management techniques (link to: YouTube.com).
Kevin Kruse’s free online Time Management Style Assessment will give you a thorough analysis of your current time management behaviours.
Dr. Steven Covey‘s powerful The Urgent Important Matrix nicely explained.
Self-discipline strategist Rory Vaden shows you why you can’t solve today’s time-management challenges with yesterday’s time-management strategies (link to: YouTube.com).
Work-life balance
Author and marketer Nigel Marsh tells us how we can make work-life balance work (link to: ted.com).
A short but sweet talk by Arianna Huffington on the power of a good night’s sleep (link to: ted.com).
Dan Thurmon tells us that perfect balance is something we’ll never attain, and that it will even have a negative impact on our lives (link to: YouTube.com).
Jason Fried believes that the office isn’t a good place to work and lays out the main problems (he calls them the M&Ms) and offers three suggestions to make the office work (link to: ted.com).
Stefan Sagmeister explains the often overlooked value of time off and shows the innovative projects inspired by his time in Bali (link to: ted.com).
Shawn Achor tells us how happiness can inspire us to be more productive (link to: ted.com).

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LINKS YOU’LL LOVE

Articles
Deutsche Welle has excellent articles in English on all kinds of topics from business, environment, culture and more. We highly recommend their Word of the Week.
Jack Shaw explains the difference between facilitating and moderating (link to: managementhelp.org).
Checklists
Need creative pick-me-ups? Saltbox’s list 62 ways to be more creative at work can help.
Guides
Data Visualization 101 is a free guide to help you learn how to design charts and graphs.
The Economist’s Style Guide is a guide to good business writing. It’s a great reference work.
E-books
Hundred Zeros offers a wide range of free Kindle e-books.
Podcasts
BBC’s excellent podcast series on “Germany: Memories of a Nation” explores 600 years of Germany’s complex and often challenging history.
Quotations
On education:
The great aim of education is not knowledge but action. Herbert Spencer
On good performance:
What is worth doing, is worth doing well. Thomas Carlyle
On learning:
Learning is experience. Everything else is just information. Albert Einstein
For the things we have to learn before we can do them, we learn by doing them. Aristotle
On making mistakes:
The only one who doesn’t make mistakes is the one who doesn’t do anything. Lenin
On reading:
The reading of all good books is like a conversation with the finest minds of past centuries. Rene Descartes
On the mind:
The mind is not a vessel to be filled but a fire to be kindled. Plutarch
On the value of business:
If I had no sense of humor, I would long ago have committed suicide. Mahatma Gandhi
Good humour is one of the preservatives of our peace and tranquility. Thomas Jefferson
Social media
Social Media Examiner is the place to go if you want to create professional images for social media.
Tools
Something for bloggers: BlogEnergizer.com offers a free blogging planner and calendar.
Event in a Box is a toolkit offering you all the resources you need to plan and promote your next event.
Free Summariser summarises any text online in a few seconds.
The Interactive Time Zone Mapthe Time Zone Converter and a Time Zone Converter which is accessible to sight impaired people are useful for trainers and coaches who offer webinars or work with people in different time zones.
A free and simple-to-use Online Text Correction that can help you check your spelling and grammar.
Trello is a is a free web-based project management tool.
Tutorials
PCClassesOnline.com has superb free tutorials on Apple and PC products and software.
Videos
Highly interesting TED Talks for Entrepreneurs – with lots of “Ideas Worth Spreading”. And TED Talks on the topic of presentation.