Ready for some wise words?

“Twenty years from now you will be more disappointed by the things you didn’t do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbour. Catch the trade winds in your sail. Explore. Dream. Discover.” Mark Twain

Looking for quick energiser for your next workshop?

All Aboard (link to: is another easy to organise energiser. It develops problem-solving skills and helps to create trust in a group. All that is needed is a roll of sticky tape. Preparation Create a large square on the floor using the sticky tape (as in the video clip). Instructions 1. Inform participants that they mustContinue Reading

How to build rapport

We love Piet van der Laan’s little slideshow giving us ideas on how to create a pleasant relationship with our conversation partners. Piet recommends that we use words such as “we”, “our” and “ours”, question tags, negative question forms, a few simple words and phrases to make conversations less formal, and that we refer back to our conversation partners as individuals.Continue Reading

Need to energise a group without much preparation?

We would use Tail Tag (link to: as an energiser for groups of up to 20 participants. It’s easy to organise. All you need is a bit of sticky tape or string – and a bit of space for participants to move in. Instructions: Ask participants to fix a piece of string or tape to their backsContinue Reading

On how to act

“Always act like you’re wearing an invisible crown.” UnknownContinue Reading

Are you using films?

Do you use films or, as the Americans say, movies in your training sessions or workshops? We sometimes use them to illustrate a key point, to reinforce information or to start a discussion with our participants. If one of your topics is conflict management, you’ll find some ideas here (link to: You’re not sure how toContinue Reading

How good are your grammar skills?

Are you an English grammar expert? Do the Plain English Campaign‘s online grammar quiz to find out.Continue Reading

Looking for a simple team-building activity?

The Swiss Cheese Challenge (link to: YouTube) is a team-building activity that looks like a lot of fun. When you read the instructions, you think it might be quite a simple game. But looking at the video clip, we see that it’s not as easy as we thought.Continue Reading

On the importance of working together

“None of us, including me, ever do great things. But we can all do small things, with great love, and together we can do something wonderful.” Mother TeresaContinue Reading

How to give and receive feedback

When giving feedback, we want to be heard and acted upon. To make our feedback more effective, we need to talk about the other person’s behaviour and its effect on us. In this article from, we learn what effective feedback is and how we should give and receive it. Useful language for giving feedback includes:Continue Reading