The difficulty of giving feedback

The leader
The way feedback is given can be quite different in other parts of the world. While a Chinese manager will never openly criticise a colleague, a Dutch manager will be honest and give his/her opinion quite directly. Germans are fairly direct, too.

Would you know how to soften your criticism? And how do you like receiving criticism? Especially if it’s not going to be too positive!



Using flip charts and scented markers

We’re always interested in helping people learn and retain information better, aren’t we? Can using flip charts and scented markers help? Listen to Doug McCallum from the Bob Pike Group on this podcast explain why he uses them.Continue Reading

You can remember what we discussed last year, can’t you?

Question tags are often used in spoken English. You remember that we spoke about them last year, don’t you? has a slideshow explaining the forms and a slideshow explaining the uses. You will contact us if it’s not clear for you, won’t you?Continue Reading

Out of the box

This is a quick moving energiser that you can use with any group size. Create a list of 25 random words (something like this one here) and give one word to each person in the group. If it’s a small group, you might like to give two words to each person. The group forms aContinue Reading

Training across cultures

According to OMT Global’s article, training designed to be delivered to participants from multiple cultures needs to: 1. use simple language, avoiding acronyms and double meanings, and 2. have a modular structure that can flex and adapt to the learning style of the participants. Needless to say, it’s vital to plan well in advance.  Continue Reading

Why should we use movie scenes?

Do you use movie scenes in your training sessions? If you haven’t used them until now, you might like to listen this podcast, in which Becky Pike Pluth from the Bob Pike Group explains why you should and the three different ways you can use them.Continue Reading

“Schwein gehabt” in English?

We know it’s not easy to translate idioms into another language. So how can we explain these well-known German idioms? Schwein gehabt! Er hat nicht alle Tassen im Schrank. Ich verstehe nur Bahnhof. Das Leben ist kein Ponyhof. Ich habe die Nase voll. Da ist Hopfen und Malz verloren. Schönen Feierabend. Es ist mir Wurst. Ich drückeContinue Reading

Let your worries go

Duration: 30 minutes Objective: This opener helps identify participants’ worries and fears about the training topic or the training itself. Instructions: Ask participants to ‘privately’ write down their worries and fears about the training topic or training itself. Ask if anyone would like to share these with the group (of course, they don’t have to). If youContinue Reading

On self-discovery

“When one door closes another door opens, but we often look so long and so regretfully upon the closed door that we do not see the ones which open for us.” Alexander Graham BellContinue Reading

How to negotiate

If one of your topics is on negotiating, you might be able to use some of these video clips.Continue Reading